Your container is just 1 out of 20,000 on the ship. But Bestship sees your container for what it is to you - thousands of dollars in valuable merchandise. That’s why we treat your freight exactly how we’d want ours treated: with foresight and responsibility.
OUR VALUES
Customer-focused
Our services focus on where your business is hurting. We constantly review your account, and if your business changes, we change right along with you to fit your new needs.
100% compliant
The easy way out will cost you in the end. We always stay within the law - while still saving you money with our up-to-date knowledge of customs protocols and tax laws.
#1 customer service
Every issue gets solved quickly, often before you notice there’s a problem. Never get the runaround - we’ll get on the phone and have it done right.
BESTSHIP’S JOURNEY
2004
Company was a DHL reseller, offering domestic and intl small parcel shipping.
2008
Bestship opens, offering multiple carrier options for small parcels.
2012
Bestship offers small scale air cargo shipping by customer request. Contracts are made directly with the airlines
2014
Bestship partners with Alba to offer even more services: Heavy ocean freight with direct contacts with steamship line, drayage, and brokerage. Offices are established in all major Chinese ports and other countries.
2015
Bestship moves to a larger facility to accommodate the growing team.
2019
Bestship partners with HYC logistics further expanding our international relations and customs clearance.
2021
Bestship introduces an innovative service: Section 321 via Mexico for Ecommerce.
Relationship is everything
At Bestship, we keep our relationship personal - no corporate runaround. Our representatives know and care about your account, and they take your shipping needs seriously.
They always come through
“Bestship’s customer service is excellent. They’re very hands on, and in times of urgency they always come through.”
Shalom Sananes, Luella Apparel
They truly care
“We have been working with Bestship for 12+ years, and they have always provided outstanding service. They are reliable, their communication is great, and they truly care.”
Donna Wagner, Snow Joe
Every single container out
“Last year, there was a big crunch in shipping, and many companies had containers stuck in China. For our largest customer, we had 18 containers to ship. Bestship helped us get every single container out. If we hadn’t gotten the merchandise to our customers, we would have had big problems.”
Shimmy Atlas, Marvolus
Responsive and eager to please
“We are a cabinetry company that does a lot of LTL trucking. We needed someone to schedule, get confirmation, and track the shipments, and we didn’t have enough personnel to get it all done in the office. We’re very happy with Bestship. They’re responsive and eager to make sure we have all the information. They help us get samples to our customers quickly and give them information on when they’ll receive it.”
Moshe Sheinkopf, Regent cabinets
The only way I’ve ever shipped
“Our account’s been set up for a long, long time. We get better rates by going through Bestship rather than going with the carrier directly. If I ever have an issue with my Fedex account, I have a direct contact at Bestship that works it out for me. It’s the only way I’ve ever shipped.”
